
FAQ
Do you have any questions about our maps? Please get in touch! We will answer you in the shortest time possible.
Questions & Answers
Do you ship internationally?
Yes, we do. Contact us if you encounter any issues at check-out.
How long will it take for me to receive my map?
As we are located on an island, shipping could take a bit longer than if we were to ship from the mainland and therefore we cannot guarantee exact shipping time. We will however provide you with a tracking number so you can follow the status of your order.
What if my map has been damaged during shipping?
We take great care in packaging each map carefully but we are aware that accidents can and do happen. If that would be the case, please take a photo of the map and the package it was in. We will send you a replacement map asap.
Where are your maps made?
They are made entirely in our small studio in Gran Canaria, Spain. We print, cut and paste each map ourselves.
Could you create an island that is not already on your website?
Yes, we can. We currently have many islands in the pipeline but each one takes quite some time to create so it is a slow process. However, if there is an island that you hold close to your heart and would like a map of, let us know!
Can you offer maps other than for islands?
Yes, we can. In fact, we have received and fulfilled requests for custom layered maps depicting non-island regions. Please consult with us if you have a similar request.
Can you supply island maps with a backing size other than A4?
Yes, we can. It may actually be visually more pleasant to set the island on a square sheet - rather than an A4 – if the island has similar values of width and height, like Gran Canaria or the Big Island in Hawaii. Please let us know if this is your preferred option, or if you would want any other non-standard backing size.
Will you be creating larger versions of your maps?
Yes, we will soon be launching larger versions of our raised relief maps. However, if you are interested in a larger size of a particular island, let us know and we will do our best to create it for you.
Why is there a difference in price of some maps while the size is the same?
Some maps are more complicated and take longer to create than other maps and due to complex topography the assembling takes more time.
Do you do wholesale?
Yes, we do. Contact us at...